Legal

Are you insured and licensed?

Yes we are fully insured and will be happy to provide you with a copy of that insurance if required. We hold business licenses where we do regular work and it is a requirement for businesses to work there. e.g. St Albert and Edmonton,

Paints

What kind of paints do you use?

We use only high quality professional face/body paint, most of which are also approved by the US FDA or European equivalent. As we don't like to take chances with our client’s health, every product we use has been tested on ourselves before we put it on you.

Safety

How do we know it is safe?

On a personal level all our staff hold currant police checks and have successfully completed ‘Plan to Protect’ courses. We also comply with the relevant Alberta Health and safety standards

Money

How do I pay?

We’re happy to except most types of payment, cash cheque and e- transfer are the most popular. For larger bookings we will accept credit cards, with a small service charge. We will also provide an invoice on request.

Special Arrangements

My Child has special needs can you still work with them?

All of our painters have experience working with special needs children. We have worked with Autism Speaks Canada, Austism Canada and life Without Limits to name a few. If you advise us that your child has some kind of special need then we will do our very best to ensure that they have the best experience possible.

Charity's

Will you paint for our charity event for free?

We would love to be able to do every charity request for free unfortunately we are unable to do them all. Each year we do try to help out some pre-determined ones . If you provide us with the details of your event and charity we will happily give you a quote. The more charities that are able to cover our expenses then the more charities that we are able to support.

Age

What age should my child be?

Face painting is recommended for age 3 and above, as under 3 have more sensitive skin, as well as it being scary for some of them. We reserve the right to refuse to paint your child if they are underage.

Health and Safety

What are your Health and safety standards?

These are regulations put in place for your safety by the Alberta government, to prevent the spread of diseases and keep hygiene to a high standard. These include the cleaning of brushes and a clean sponge for each face etc. We comply with the relevant Alberta Health and safety standards.